You are entitled to the best possible service whilst shopping here. If you ever need to contact us for ANY reason, you can email or write to us at our business premises (full details on about us page). We are always fully accountable to you and always respect your statutory rights.

Order returns
If you ever need to return an order we will respond quickly according to our standard (and fair) terms and conditions. When a refund is applicable we will make it to your card as promptly as your return allows. Please be aware that a handling charge will usually be applied.

Order cancelling
Please email us here with your full details and your order references/transaction IDs. Orders can only be cancelled before despatch.

Please tell us if you have a complaint
Whilst we always try our hardest, everybody can sometimes get it wrong. Our aim is to listen to every cause of dissatisfaction - no matter how small - and do our utmost to rectify your faith in us.

Your privacy and security are our ultimate concern
We never reveal any of your private details to any third party. Your credit card details are absolutely safe on our 128 bit secure server. For full details please see our privacy page.

Monthly newsletter
If you would like to subscribe to our monthly newsletter we will inform you of new products as they become available and select the best of the 'Today's Deals' from the past month. This gives subscribers a final chance to SAVE £££ when everybody else has missed the boat!

Register
This allows you to establish account details with us. This not only allows you to buy without filling in all the forms again, it also enables you to save and retrieve quotes at a later date. There is no obligation to purchase from us. Click here to register